My work

Ensuring everyone can book healthcare appointments

Informing NHS Digital’s procurement of an inclusive service for managing healthcare appointments.

Developing user-centred design maturity at the NHS

Supporting the UK National Health Service to develop a user-centred design maturity model and an ecosystem to support it.

GOV.UK Verify, the UK’s Digital Identity

Working on product teams to refine the GOV.UK Verify digital identity service, and in the identity standards and fraud team to develop a future service model around a trust framework.

Births, deaths and marriages

Moving content about births, deaths and marriages onto Govt.nz.

Information for older people

This pilot brought together government information for people over 65.

The New Zealand Flag Consideration Project

Over 10,000 designs were submitted through Govt.nz during the referendums on the NZ flag.

Visual refresh of Govt.nz

Visual redesign of the New Zealand all of government website, Govt.nz.

Ask Away

A question and answer platform for political candidates and the public.