In 2021 I led a team at Snook supporting the UK National Health Service to develop a user-centred design maturity model and an ecosystem to support it.
Rochelle Gold, Head of User Research at NHS England, writes about the work here.
In 2021 I led a team at Snook supporting the UK National Health Service to develop a user-centred design maturity model and an ecosystem to support it.
Rochelle Gold, Head of User Research at NHS England, writes about the work here.